Privacy Policy - Center for Creative Wellness

Thank you for visiting the Center for Creative Wellness (“CCW” or the “Company”) website (“Site”). We are committed to treating the personal information of our Site users, customers, and vendors with respect and sensitivity.

We’ve updated our Privacy Policy and improved our privacy practices to better safeguard your data. This Site uses cookies to personalize your experience and target advertising. By continuing to use our Site, you accept the terms of this Privacy Policy, our Terms of Use, and our Cookies policy. To learn how to opt out of our use of cookies, click here. Please note that if you disable cookies, you may not be able to use all the features of our site.

This Privacy Policy (together with our Terms of Use and any other policies referenced) explains how we collect and process any personally identifiable information, such as your name, email, address, financial account information, etc., that we collect from you or that you provide to us.

If you are a California resident, our privacy practices comply with the California Consumer Privacy Act of 2018 (“CCPA”), and any CCPA-specific information is identified in this Policy. Explanation of your rights under the CCPA can be found here.

If you are a resident of the European Economic Area (“EEA”), this Privacy Policy also outlines additional policies applicable to our collection and processing of your personal information, which can be found here.

As our services evolve and we perceive the need or desirability of using your personal data collected in other ways, we may amend this Privacy Policy from time to time. The effective date appears at the end of this Privacy Policy. We encourage you to check our Site frequently to review the current Privacy Policy and any changes that may have been made to it.

By providing your personal information to us in any format (e.g., via email, telephone, fax, or in person) and/or continuing to use any of our services or visiting our Site, you accept and consent to the practices described in this Privacy Policy and Information Notice.

1. INTRODUCTION

This Privacy Policy describes how the Company collects, uses, and shares information about visitors to our website at www.centerforcreativewellness.com, attendees of our programs, individuals who contact us to purchase materials or request information, and other users of our services. The Website and our other programs and services are the “Services.” This Policy describes how we obtain and use personal data (which can be used to identify a specific individual) and anonymous data (which cannot).

Region-specific provisions. Certain provisions of this Policy, which are clearly labeled, apply only to users who are citizens or residents of particular regions (e.g., the EU or California). Otherwise, the Policy applies to all users of our Services, regardless of location.

Children. The Services of the Center for Creative Wellness are not directed to children. If you become aware that a child (based on the jurisdiction where the child lives, which in the United States means someone under the age of 13) has provided us with Personal data without parental consent, contact us at the location identified below in the Contact Us section.

2. WHAT PERSONAL INFORMATION DOES THE COMPANY COLLECT?

We collect personal information that you enter on our Site or otherwise volunteer to us when you contact us to, among other things, make purchases, request information, or register for or attend our programs. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.

For purposes of this Policy, “Personal Information” means information (whether stored electronically or in paper-based filing systems) relating to a living individual who can be identified from that data (or from that data and other information in our possession). Personal Information comprises the categories of Personal Information defined by the CCPA, which includes:

Identifiers: Name, address, email, phone, social security number, driver’s license
Other Data: Financial information, medical information, health insurance information
Protected Classes: Race, gender, sexual orientation, religion
Commercial Information: Records of personal property, purchasing or consuming histories or tendencies
Biometric Information: Fingerprints, retina scans, face prints
Internet Activity: Browsing history, search history, IP address, website interactions
Geolocation Data: GPS coordinates, location history
Sensory Data: Audio, electronic, visual, thermal, olfactory
Professional Data: CV, resume, employment history
Education Data: Educational background, grades, scores
Inferences: Drawn from the above categories, such as preferences, characteristics, attitudes, predispositions, abilities, aptitudes, intelligence, psychological traits
The examples given in this table are not meant to provide an exhaustive list but are examples of the kinds of data included in each category. CCW does not collect Personal Information in every one of these categories, and we identify below which categories we collect.

Personal Information under the CCPA also includes any other category of personal information not included within the CCPA’s definition that is defined in California Civil Code § 1798.80(e). We refer to this category as “Other Data,” and it includes information such as financial information (bank account number, credit card number, debit card number), medical information, health insurance information, and insurance policy number.

CCW collects only that Personal Information that is relevant for the purposes for which the data is requested. CCW does not use your Personal Information in any way that is incompatible with the purposes for which it was collected or for which you have consented.

INFORMATION YOU GIVE US

When you contact us through our Site, or by corresponding with us by phone, e-mail, or otherwise, or attend a CCW event, we may collect Personal Information including:

Identifiers: Name, address, email, and phone; for current or prospective affiliates, suppliers, and subcontractors, personal information such as social security number, federal tax ID number, or other relevant information, as applicable
Other Data (1798.80): Credit card and account information collected when you purchase products or services; medical and health data (e.g., as necessary when participating in some of our live events); self-assessment data and results, such as information you input when taking self-assessment quizzes, DISC assessment tests, and the like;
Protected classes: Gender, sexual orientation, self-assessment data and results (i.e., information you input when taking self-assessment quizzes, DISC assessment tests, and registering for seminars);
Professional Data: For those considering careers with CCW, professional data and education information such as resumé or C.V., salary history, education history, citizenship information, and position sought, as applicable; [When considering an individual for employment, additional Personal Information may be collected, as set forth in our Employee Privacy Policy];
Education Information: As needed for participation in programs and live events;
Inferences: Personal information about your goals and aspirations for our products, services, and live events, or inferences derived from that information.
We do not collect or receive Biometric Information or Sensory Data.

INFORMATION WE COLLECT AUTOMATICALLY

Internet Activity: When you visit our Site, our web server automatically collects and stores the following information: The Internet protocol (IP) address used to connect your computer to the Internet, referring website address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), pages on our Site you viewed; page response times, download errors, duration of page visits, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number;
Our Site uses cookies and pixel tags to collect this information.

INFORMATION WE RECEIVE FROM OTHER SOURCES

This is information we receive about you from third parties who operate other Sites or services we use to provide our products and services to you. We work closely with third parties, including, for example, business partners, promoters, affiliates, and sub-contractors in technical, payment and delivery services, advertising networks, marketing analytics providers, promotions, and search information providers. We will notify you when we receive information about you from them and the purposes for which we intend to use that information.

Our Site uses cookies to personalize your experience and target advertising, and we recommend you review our Cookies policy.

3. HOW DOES THE COMPANY USE PERSONAL INFORMATION?

INFORMATION YOU GIVE US

We will use this information:

To provide you with the Services that you request from us;
To carry out our obligations arising from any contracts entered into between you and us, or between you and our promoters, affiliates, or distributors;
To contact you in the future to provide you with information about other products and services we offer, or that are offered by our affiliates or third-party vendors;
To notify you about changes to our Services;
To comply with applicable laws and regulations;
To assess your suitability for participation in our live events, and to determine additional CCW materials, services, or events to recommend and market to you;
For training purposes, quality assurance, and to record details about the products and services you order from us;
To make inquiries about or take action concerning possible fraudulent activities, illegal activities, violations of our Terms of Use, or any other activities that threaten to otherwise compromise the quality or integrity of the Site, and to report violations to governmental agencies and law enforcement authorities
To administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
To improve our Site and to ensure that content is presented in the most effective manner for you and your computer;
To allow you to participate in interactive features of our Services when you choose to do so;
As part of our efforts to keep our Site safe and secure;
To make suggestions and recommendations to you and other users of our Site about services that may interest you or them.

We will not use information about your goals and aspirations for CCW products, services, and live events, or inferences derived from that information, for any purpose other than as stated above.

INFORMATION WE COLLECT ABOUT YOU

We will use this information:

To administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes;
To improve our Site to ensure that content is presented in the most effective manner for you and your computer;
To allow you to participate in interactive features of our Service when you choose to do so;
As part of our efforts to keep our Site safe and secure;
To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
To make suggestions and recommendations to you and other users of our Site about goods or services that may interest you or them.

INFORMATION WE RECEIVE FROM OTHER SOURCES

We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

4. DO WE SHARE YOUR PERSONAL INFORMATION WITH ANY THIRD PARTIES?

We will share your personal information with selected third parties including:

Business partners, affiliates, suppliers, vendors, and sub-contractors for the performance of any contract we enter into with you.
Advertisers and advertising networks that require the data to select and serve relevant advertisements to you and others. We do not disclose identifiable information about individuals to advertisers, but we will provide them with aggregate information about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target.
Analytics and search engine providers that assist us in the improvement and optimization of our Site.
In the event that we sell or buy any business or assets, we will disclose your personal data to the prospective seller or buyer of such business or assets.
If CCW or substantially all of its assets are acquired by a third party, personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data to comply with any legal obligation, or to protect the rights, property, or safety of CCW, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

5. OUR STORAGE OF YOUR PERSONAL INFORMATION

We maintain Personal Information in electronic format. It is kept secure and confidential through procedural, physical, and electronic safeguards, including firewalls and encryption. We restrict access to your Personal Information to those employees who need to know that information to provide services to you. Personal Information is maintained no longer than necessary for the purpose for which it was obtained.

6. ACCESS TO OTHER WEBSITES

Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

7. PROTECTING CHILDREN’S PRIVACY

We do not knowingly collect Personal Information from children under the age of 13 through the Site. If you are under 13, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children’s Internet usage and help enforce our Privacy Policy by instructing their children never to provide Personal Information through the Site without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us, and we will endeavor to delete that information from our databases.

8. ADDITIONAL POLICIES IN COMPLIANCE WITH THE CCPA

This section supplements the information contained elsewhere in our Privacy Policy. If you are a California resident, you have the following rights:
– Right to Know: You have the right to request that we disclose to you the categories of Personal Information we have collected, used, disclosed, or sold about you, the categories of sources from which the Personal Information is collected, the purpose for collecting, using, or selling the information.

8.1 RIGHT TO KNOW ABOUT PERSONAL INFORMATION COLLECTED, USED, DISCLOSED, OR SOLD

California consumers have the right to request that the Center for Creative Wellness (CCW) disclose what personal information it has collected, used, disclosed, and sold over the 12-month period preceding the request. To exercise this right, a California consumer must submit a verifiable request to know such information. This request can be submitted by following the procedures set forth in the Contact Us section.

8.2 RIGHT TO REQUEST DELETION OF PERSONAL INFORMATION

California consumers have the right to request the deletion of their personal information collected or maintained by CCW. To exercise this right, a California consumer must submit a verifiable request to delete such information. This request can be submitted by following the procedures set forth in the Contact Us section.

8.3 RIGHT TO NON-DISCRIMINATION FOR THE EXERCISE OF A CONSUMER’S PRIVACY RIGHTS

California consumers have the right to not be discriminated against because the consumer exercised any of the consumer’s rights under the CCPA. This means that CCW may not deny goods or services, charge different rates, or provide a different level or quality of goods or services if the consumer chooses to exercise their rights under the CCPA (unless the different rate or quality is reasonably related to the value of the consumer’s data).

8.4 SUBMITTING A CCPA DATA REQUEST

To submit a request to know about the personal information we collect about you or a request for deletion of your personal information, please contact us by emailing us at support@centerforcreativewellness.com. CCW is required to verify the identity of the individual requesting access to or deletion of a consumer’s data. To verify your identity, you must provide:

User ID and password for CCW’s site; or
If CCW has previously received your email address, we may verify that you have access to that email address by sending a verification code; or
If CCW has previously received your mobile number, we may text you a verification code.

8.6 AUTHORIZED AGENT

California consumers may designate an authorized agent to exercise a CCPA right on their behalf. If a consumer utilizes an authorized agent to exercise a CCPA right, proof that the agent has been authorized to act on the consumer’s behalf will need to be provided:

Proof of written permission by the consumer for the authorized agent to act on their behalf and separate verification of the consumer; or
Proof that the authorized agent holds a power of attorney to act on the consumer’s behalf pursuant to Cal. Probate Code §§ 4000-4465.

9. ADDITIONAL POLICIES IN COMPLIANCE WITH THE EEA PRIVACY LAWS

In addition to the other policies described in this Privacy Policy, residents of the European Union or the EEA are afforded the following additional rights and protections as required by the General Data Privacy Regulation (GDPR). The additional rights and protections set forth in this section apply only to residents of the European Union or the EEA.

9.1 GDPR DEFINITIONS

The following additional definitions apply to this section of the Privacy Policy:

“Controller” means CCW, which is the organization that determines the purposes for which, and the manner in which, any personal information is processed and used in its business.
“Processor” means any person processing personal information.
“Person” means a natural person, corporation, association, organization, partnership, or other legal entity.
“Processing” is any activity that involves the use of personal information. It includes, without limitation, obtaining, recording, or holding the personal information, or carrying out any operation or set of operations on the personal information, including organizing, amending, retrieving, using, disclosing, erasing, or destroying it. Processing also includes transferring personal information to third parties.

9.2 THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION

In order to comply with the GDPR, we are required to set out the legal basis for the processing of your personal information. In accordance with the purposes for which we collect and use your personal information, as set out above, the legal basis for processing your personal information will typically be one of the following:

Our own legitimate business interests, or the legitimate business interests of our third-party partners, promoters, affiliates, distributors, suppliers, vendors, and subcontractors, such as providing direct marketing to our customers of our products and services that we think would be of interest, permitting prospective employees to search and apply for job opportunities, handling inquiries from our promoters, affiliates, distributors, vendors, and customers, or other instances where we have carried out a legitimate interests assessment and have established an existing legitimate interest;
The performance of a contract that we have in place with you;
Your consent where appropriate; or
Compliance with our legal obligations, including to meet national security or law enforcement requirements.

9.3 WHERE WE STORE YOUR PERSONAL INFORMATION

The data that we collect from you is stored on our servers or on servers provided by cloud service providers, such as Bluehost and Cloudflare. If you are a resident of the EEA, your personal information may be transferred within or outside the EEA to areas where privacy laws may be less strict than in the EEA. By submitting your personal information, you agree to this transfer, storing, and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

9.4 ADDENDUM TO HOW LONG WE STORE YOUR PERSONAL INFORMATION

In some cases, there is a legal requirement to keep personal information for a minimum period of time. Except in those circumstances, we do not keep your personal information for any longer than is necessary for the purposes for which the personal information was collected or for which it is to be further processed.

9.5 YOUR RIGHTS WITH RESPECT TO YOUR PERSONAL INFORMATION

Subject to certain exceptions, you have the following rights with respect to your personal information:

To receive or access a copy of the personal information that we hold about you;
To request that any inaccurate or incomplete personal information be corrected or supplemented;
To have your personal information erased, unless we have a legitimate reason to retain the personal information (such as if we are required to do so for legal reasons); and
To ask us not to process your personal information for a particular purpose, including for marketing.

All of these rights are subject to certain conditions and exemptions. For example, CCW will not be obligated to erase your personal information if we need to retain it to protect ourselves in the event of a legal claim. To exercise any of these rights, please submit a written request to us using the contact information set forth below. The Company reserves the right to charge a fee in dealing with such a request as permitted by applicable law and regulations. You may also opt-out of receiving additional marketing information by using the unsubscribe feature in any marketing email we send you.

10. CONDITIONS OF USE AND CHANGES TO OUR PRIVACY POLICY

If you choose to visit our site and attend our events, your visit and any dispute over privacy are subject to this Notice and our Terms of Use, including limitations on damages, resolution of disputes, and application of the law of the State of California. If you have any concerns about our privacy practices, please contact us with a thorough description, and we will try to resolve it. As our business changes, our Privacy Policy and Terms of Use may change also. We may e-mail periodic reminders of our notices and conditions, but you should check our site frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

11. CONTACTING US

This site is owned and operated by CCW. If you have any questions or suggestions with respect to this Privacy Policy or our privacy practices, please email us at support@centerforcreativewellness.com, or you can contact us by mail at:

Center for Creative Wellness
1314 S 1st St #119
Milwaukee, WI 53204

CCPA-SPECIFIC REQUESTS

Please submit CCPA-specific data requests through the procedures set forth in Section 8.

12. COMMUNITY FORUM ENGAGEMENT

12.1 INFORMATION SHARING IN COMMUNITY FORUMS

When you engage in community forums on the Center for Creative Wellness (CCW) platform, any personal information you choose to share in these areas may be viewed by other members of the community. This includes comments, posts, and any other content you choose to share. Please be mindful of the information you disclose in these forums, as CCW cannot control how other members may use this information.

12.2 MODERATION AND SAFETY

CCW reserves the right to monitor and moderate community forums to ensure a safe and respectful environment for all users. Inappropriate content, including but not limited to personal attacks, harassment, or the sharing of sensitive personal information, will be removed in accordance with our community guidelines. Users who violate these guidelines may be subject to account suspension or termination.

12.3 DATA RETENTION IN COMMUNITY FORUMS

Content shared in community forums, including comments and posts, may be retained for the purpose of maintaining the integrity and continuity of the community discussions. However, if you wish to delete specific content you have posted, you can request its removal by contacting our support team. Please note that while we will make efforts to remove your content, some residual copies may remain in our system backups.

12.4 PRIVACY IN INTERACTIONS

While engaging in private messages or direct communications with other community members, be aware that these interactions are not monitored by CCW. However, we encourage all users to report any inappropriate behavior or violations of our community guidelines to our support team for further action.

12.5 PROTECTING YOUR PRIVACY

We encourage you to protect your privacy and the privacy of others by not sharing personal information that is not necessary. This includes avoiding sharing sensitive data such as your home address, phone number, or financial information in public forums. Use discretion when interacting with other members and utilize private messaging features where appropriate.

12.6 DATA USAGE IN COMMUNITY ENGAGEMENT

Data collected through your interactions in community forums may be used to enhance your experience, provide personalized content, and improve our services. However, we will not use this data for marketing purposes without your explicit consent.

13. CHANGES TO COMMUNITY FORUM POLICIES

CCW may update these community forum policies from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of significant changes through our platform or via email. Continued use of the community forums after such updates indicates your acceptance of the changes.

14. RELEASE OF INFORMATION FOR PROFESSIONAL DEVELOPMENT

14.1 TRAINING AND CREDENTIALING

The Center for Creative Wellness (CCW) is committed to maintaining high standards of coaching and professional development. As part of our commitment, our coaches engage in ongoing training and continuing education to pursue and maintain credentials from organizations such as the International Coach Federation (ICF) and the National Board of Health & Wellness Coaching (NBHWC). This process may require the sharing of client names, contact information, and coaching start and end dates with ICF staff members and other relevant parties involved in the credentialing process. By participating in our coaching programs, you consent to this limited sharing of information for the sole purpose of verifying the coaching relationship. No personal notes or sensitive information will be shared.

14.2 ANONYMOUS SHARING FOR PROFESSIONAL DEVELOPMENT

In accordance with the ethics of our profession, topics discussed in coaching sessions may be shared anonymously and hypothetically with other coaching professionals. This sharing is for the purposes of training, supervision, mentoring, evaluation, and professional development. This practice helps our coaches to continually improve their skills and ensure the highest quality of coaching for our clients. Rest assured that no identifying information will be disclosed in these scenarios, and your privacy will be fully protected.

5. COMMUNITY FORUM ENGAGEMENT

15.1 PUBLIC NATURE OF FORUMS

Please be aware that any information you post on our community forums is publicly accessible. We encourage you to exercise caution when sharing personal information on these platforms. By participating in the forums, you acknowledge that any information you post can be viewed by other members and may be used to contact you.

15.2 FORUM MODERATION

To maintain a respectful and safe environment, CCW reserves the right to moderate and remove any posts that violate our community guidelines or terms of use. This may include posts containing personal information, inappropriate content, or any material deemed harmful to the community.

16. DATA SECURITY

16.1 PROTECTING YOUR INFORMATION

We implement a variety of security measures to maintain the safety of your personal information. This includes secure servers, encryption, and access controls. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

17. COOKIES AND TRACKING TECHNOLOGIES

17.1 USE OF COOKIES

CCW uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site and provide personalized content and advertisements. By using our website, you consent to our use of cookies in accordance with this policy.

17.2 MANAGING COOKIES

You can choose to disable cookies through your browser settings. However, doing so may limit your ability to use certain features of our website. For more information on how to manage cookies, please refer to your browser’s help section.

18. MARKETING COMMUNICATIONS

18.1 CONSENT TO RECEIVE COMMUNICATIONS

By providing your email address and other contact information, you consent to receive marketing communications from CCW. This includes newsletters, promotional offers, and updates about our services. You can opt-out of these communications at any time by following the unsubscribe link in our emails or by contacting us directly.

18.2 THIRD-PARTY MARKETING

We do not share your personal information with third parties for their marketing purposes without your explicit consent. Any third-party marketing communications you receive will be based on your preferences and consent.

[Updated July 27, 2024]